Privacy policy

Pur Cleaning Privacy Policy

Effective Date: September 1st, 2025

Welcome to Pur Cleaning. Your privacy is important to us. This Privacy Policy describes how we collect, use, disclose, and protect your personal information when you use our website (purcleaning.ca), request our cleaning services, communicate with us, or in the event we run ads.

• “We”, “us”, “our” refers to Pur Cleaning.
• “You” or “your” refers to a visitor to our website or a client/potential client.
• “Personal Information” means information about an identifiable individual, as defined under applicable Canadian privacy laws (such as PIPEDA).

We collect various types of information, depending on how you interact with us:

a. Information you provide directly

• Contact details (name, email address, phone number, address).
• Service details — e.g., what kind of cleaning, scheduling, special instructions.
• Payment info (processed via secure third‐party processor).
• Feedback, inquiries, support requests.

b. Information we collect automatically

• Device and browser information (IP address, browser type, operating system).
• Website usage data: pages visited, time spent, navigation paths, etc.
• Cookies and similar technologies.

We use personal information for purposes including, but not limited to:

• Providing and performing the cleaning services you request.
• Scheduling, billing, invoicing, and payment processing.
• Responding to your inquiries and customer support.
• Improving our website, services, and operation.
• Sending you updates, promotional offers or newsletters (only if you’ve consented).
• Complying with legal or regulatory obligations and preventing fraud.

We may share your information in the following circumstances:

• With third‐party service providers who help us operate our business (e.g. payment processors, website hosting, customer support).
• If required by law, regulation, or to comply with legal process.
• In the event of a sale, merger, or acquisition of Pur Cleaning (your data could be among assets transferred subject to privacy protections).
• With your consent.

We do not sell or rent your personal information for marketing purposes, unless you explicitly opt in.

• We use cookies, web beacons, and similar tracking tools to collect website usage information, enhance user experience, analyze trends, and administer the site.
• You can disable or adjust cookie settings via your browser, though this may affect functionality of the website.

• We retain your personal information only as long as needed for the purposes for which it was collected (e.g., fulfilment of service, billing, legal obligations).
• After it’s no longer needed, we will securely delete, anonymize, or destroy it.

Depending on your jurisdiction, you have rights such as:

• To access your personal information we hold.
• To correct or update inaccurate or incomplete information.
• To withdraw consent for certain uses (e.g. marketing).
• To request deletion of your personal information (subject to legal or business retention requirements).
• To opt out of cookies or tracking.

If you wish to exercise any of these rights, please contact us (see contact section below).

We safeguard your information using appropriate administrative, technical, and physical security measures to protect against unauthorized access, disclosure, alteration, and destruction. However, no online method is 100% secure.

• Pur Cleaning operates in Canada. We comply with the Personal Information Protection and Electronic Documents Act (PIPEDA) and any provincial privacy laws that apply.
• If you are located in another country, your data may be transferred to, stored, or processed in Canada, and protections equivalent to those in your country will (where possible) be applied.

We may update this Privacy Policy from time to time. When we do, we will revise the “Effective Date” at the top. We encourage you to check this page periodically to stay informed.

If you have any questions about this Privacy Policy or want to exercise your privacy rights, please contact:

Pur Cleaning

235 Yorkland Blvd, North York, ON M2J 4Y8, Canada

Admin@purcleaning.ca

(647) 642-5944

If Pur Cleaning decides to run online advertisements (for example via Google Ads, Facebook / Meta, or other platforms), here is how we will handle data collection and usage in that context.

a. What Additional Data May Be Collected

• Ad platform cookies, pixel data, or other identifiers (e.g. device IDs) to enable tracking of ad performance.
• Information about your interaction with ads (did you click them, view them, etc.).
• Possibly demographic or interest data (as provided by ad platforms) to target ads.
• Conversion data (e.g. if you contacted us after seeing an ad, booked service, etc.).

b. How That Data Is Used

• To measure and improve ad performance (which ads are effective, which are not).
• To optimize ad targeting so that ads are more relevant to people who might need cleaning services.
• To track conversions (for example, lead forms filled out, bookings made).
• To prevent fraud or misuse related to advertising.

c. Sharing & Third Parties

• Data may be shared with advertising platforms (e.g., Google, Meta) and their analytics services.
• We will ensure that any third parties used for ads comply with relevant privacy laws and have suitable data protection practices.

d. Consent & Opt-Out

• We will only use your personal data for ad targeting / performance tracking if you have consented (where required under law).
• You will have the ability to opt out of personalized advertising (e.g. via ad platform settings, browser settings, etc.).
• We will provide notice about use of cookies or pixels related to ads and provide choices for you to decline or adjust those settings.